London Airport Meet & Greet
Meet-and-greet airport transfers — your driver waits inside the terminal arrivals hall with a name board, helps with luggage and escorts you to the car. Standard on Addison Lee, Wheely, Blacklane and premium PHV; extra-cost option on FREE NOW Business and Uber Reserve.
Transfer options at a glance
FAQs
What is meet and greet at a London airport?
A premium pickup service where your pre-booked driver waits inside the terminal arrivals hall (not just kerbside) with a name board, helps with luggage, and walks you to the car. Standard at Addison Lee and Wheely; an optional add-on on most other operators.
Is meet and greet worth the extra cost?
For first-time London visitors, business travellers and arrivals with children or heavy luggage — yes. The £10–£20 surcharge buys certainty: no walking to a distant PHV pickup zone, no waiting outside, and the driver is already there when you exit baggage.
Does meet and greet include flight tracking?
Yes — premium operators automatically track your flight number and adjust the driver's arrival time for delays. Most include 60–90 minutes of free wait time after landing for passport control and baggage.
Which London airports offer meet and greet?
All six — Heathrow, Gatwick, Stansted, Luton, London City and Southend. Heathrow has dedicated meet-and-greet zones in every terminal; smaller airports use the main arrivals hall.
Can I book meet and greet at the last minute?
Yes for Addison Lee, Wheely and FREE NOW Business — up to 2 hours before landing. Standard PHV operators (Uber, Bolt) require longer notice for meet-and-greet upgrades; rebook as Uber Reserve if available.