Wheelchair Accessible Taxi
Every London black cab is wheelchair accessible by law — ramps, intercoms, hearing loops, swivel seats and high-visibility grab handles are mandatory under TfL Conditions of Fitness. The world's only major city with a 100% wheelchair-accessible licensed taxi fleet.
Key facts
FAQs
Are all London taxis wheelchair accessible?
All black cabs (Hackney Carriages) — yes, 100% since 1989 by TfL Conditions of Fitness. Private Hire (Uber, Bolt etc.) — variable; book the operator's WAV/accessible category specifically. FREE NOW Assist guarantees a wheelchair-accessible black cab every booking.
How do I book a wheelchair accessible taxi in London?
Hail any black cab in the street (all accessible), use a rank, or book via FREE NOW Assist / Gett — both default to wheelchair-accessible black cabs. For PHV use Uber WAV, Bolt Accessible, or Addison Lee Mobility category.
What is the London Taxicard scheme?
Subsidised door-to-door taxi service for Londoners who can't use public transport due to disability. Members get up to 104 trips/year at heavily discounted rates. Apply via your London borough.
Do I have to pay extra for a wheelchair in a black cab?
No — by law there is no extra charge for using the wheelchair ramp or assistance equipment. The metered fare is the same as for any other passenger.
Are assistance dogs allowed in London taxis?
Yes — by law under the Equality Act 2010, every London taxi (black cab and PHV) must accept guide dogs and other assistance dogs at no extra charge. Refusing is a criminal offence (£1,000 fine, possible licence revocation).